PRIVACY STATEMENT CUSTOMERS, PROSPECTS AND SUPPLIERS
This means that we:
clearly state - via this privacy statement - the purposes for which we process personal data; limit our collection of personal data to only those personal data that are necessary for those purposes; process your personal data for the performance of our business activities and obtain your consent in cases where such consent is required; take appropriate security measures to protect your personal data and also meet the requirements of parties processing personal data on our behalf; respect your right to access, correct or delete your personal data upon your request.
Responsible for the data processing is DB Cargo Belgium bv , Noorderlaan 111, 2030 Antwerp.
What do we process your personal data for?
There are various purposes for which DB Cargo Belgium bv collects and processes your personal data. Within the framework of its agreements with business relations, DB Cargo Belgium bv collects and processes contact details for this purpose, including your name, position, business and/or professional interests, business mobile telephone number and business email address: If you are a (potential) customer of ours, we will use your data:
- In order to be able to send you an offer (-update), to be able to determine which specifications or wishes a particular item or service must meet, to be able to deliver items or carry out work for you, to be able to check the conditions, to be able to invoice and to be able to communicate with you smoothly and efficiently about the execution aspects of the agreement.
- For internal analyses for process improvement, the development of products and services and market research
- To keep relations and its employees informed of our (new) products and services, directly but also, for example, through campaigns via social media, in which DB Cargo Belgium bv tries to take into account preferences based on products and/or services purchased.
If you are a (potential) supplier or other contractor, your personal data are also necessary for the conclusion and performance of the agreement and for meeting security requirements. In the case of purchasing, this is necessary in order to be able to let you know what specifications or wishes a particular item or service must meet as far as we are concerned, to be able to send a request for quotation or to place an order with you, to be able to pay your invoices and to be able to communicate with you smoothly and efficiently about other aspects of the agreement.
If you order from us and/or deliver to us, we will store and use the personal data you have provided us with in order to inform you personally by e-mail of our existing and new products and services in the future and to make you an offer for them. We have a legitimate interest in using your personal data for this purpose, namely to inform, promote and sell our products and services. Every time we send you an advertising e-mail, you have the opportunity to let us know that you no longer wish to receive it. Please see the unsubscribe link at the bottom of every mailing. If you are a one-time customer with us, we will only send you advertising messages if you have given us your prior consent. Because of our security requirements, we need to check your ID when you visit our locations and/or when you provide (transport) services for us. We do not make a copy, but depending on the security level of the location in question, we can register the type of ID card and the number of the ID card. We do not retain this information longer than necessary. You are not obliged to provide us with your personal details. However, if you do not provide us with personal details or provide us with insufficient personal details, it is possible that we will be unable to carry out the afore mentioned work or that you will be unable to provide the services requested.
Newsletter and contact form
We could send you a newsletter with which we inform interested parties about products and/or services. Your e-mail address will only be added to the list of subscribers with your prior consent. Every newsletter contains a link with which you can unsubscribe. If you fill in a contact form on the website, or send us an e-mail, the data you send us will be kept as long as the nature of the form or the content of your e-mail is necessary for the complete response and handling. Your e-mail address will also be used for sending information about (new) products and services by DB Cargo Belgium bv if you have given your consent. You can revoke this consent at any time by using the unsubscribe link in the e-mail message sent or by sending an e-mail to DB Cargo.
We will treat your details confidentially and will not publish them.
Transmission of personal data to third parties
We will only pass on your details to third parties if this is necessary to carry out a product or service agreed with you or your company or if there is a legal obligation to do so.
In order to prevent unauthorised persons from gaining access to your personal data, DB Cargo Belgium bv uses technical and organisational security procedures. These procedures guarantee an appropriate level of security in view of the types of processing and the nature of the personal data to be protected.
Changes to this privacy statement